All FAQs
Ages, Education & Experience
- What ages are Baketivity kits designed for?
- Are Baketivity baking kits educational?
- What skills do kids learn from Baketivity?
- What language are the instructions in?
- Is Baketivity a screen-free activity?
- Is Baketivity good for beginners?
- Can kids use Baketivity kits on their own?
- What makes Baketivity different from other kids baking kits?
- Can Baketivity be used as a curriculum supplement for schools?
Orders, Billing & Policies
- How can I place an order?
- What payment methods do you accept?
- Can I change or cancel my order after placing it?
- What is your return policy?
- What is your cancellation policy?
- When will I be charged for my order?
- Will I receive a confirmation after placing an order?
- Can I update my billing or shipping information?
- What happens if there is an issue with my order?
- Do you offer discounts or promotions?
- Is my payment information secure?
- Who can I contact if I need help?
- What should I do if I didnt receive my order?
Products, Ingredients & Safety
- What is included in a Baketivity baking kit?
- Are Baketivity ingredients safe and high quality?
- Are Baketivity kits nut-free?
- Do you offer gluten-free baking kits?
- Are Baketivity ingredients kosher?
- Are the baking tools BPA-free and dishwasher safe?
- What is the shelf life of a Baketivity kit?
- My ingredients look hard or clumped. Is that normal?
- What if my child has food allergies?
- Where are Baketivity products made?
- Do I need anything else besides the kit?
- Are Baketivity kits free from artificial food dyes and colors?
Help & Troubleshooting
- My kit is missing items. What should I do?
- I received a damaged kit. What should I do?
- My ingredients look hard or clumped. Is that normal?
- I didnt receive my order. What should I do?
- I lost or misplaced my recipe card. Can I get a replacement?
- Im having trouble following the recipe. What should I do?
- My child made a mistake during baking. Can we fix it?
- I entered the wrong shipping address. What should I do?
- Im having trouble accessing my account. What should I do?
- Who do I contact if I need help?
Subscriptions
- What is the STEM Baking Subscription?
- Why choose the STEM Baking Subscription instead of a single kit?
- When will my STEM Baking Subscription kit be shipped?
- When is the cut-off date to receive this months kit?
- I just subscribed why does it show a later date?
- When will I be billed for my STEM Baking Subscription?
- How do I cancel my Subscription?
- Can I extend my subscription?
- Can I choose which kits I receive?
- Can I skip a month?
- Do the kits include everything needed?
- Can I gift the STEM Baking Subscription?
- Will my child receive the same kit every month?
- What is the Nutrition Explorer Program?
- What do kids learn in the Nutrition Explorer Program?
- How is the Nutrition Explorer Program different from regular baking kits?
- What makes the Nutrition Explorer Program engaging for kids?
- Is this program a good fit for picky eaters?
- What is the Sourdough Bread Course?
- Whats included in the Sourdough Bread Course?
- How is the Sourdough Bread Course different from regular baking kits?
- Is the Sourdough Bread Course beginner-friendly?
- What makes the Sourdough Bread Course valuable?
- Does the Sourdough Bread Course require more time than other kits?
- What is the Bake-a-Talent Academy?
- How does the Bake-a-Talent Academy work?
- What will my child learn in the Bake-a-Talent Academy?
- What makes Bake-a-Talent Academy different from other Baketivity programs?
- Can my child learn at their own pace?
- Does the program include support or guidance?
- What do students receive each month?
- Will my child receive a certificate?
Gift Subscriptions
- How can I gift Baketivity?
- How can I let the lucky recipient of a Baketivity subscription know about their gift?
- If I'm gifting Baketivity, whose name will be on the shipping box?
- Can I add a parent's email address to a subscription?
- Do you have cards to include with the gift box?
- Do you offer gift wrapping?
Bake-a-Camp
- Do I have to stick to Bake-a-Camps schedule?
- What happens if I can't make it to the live classes?
- Whats the difference between a Baketivity box and a Bake-a-Camp box?
- Will the July box and the August box be similar?
- Besides for learning new baking skills, what do I gain from Bake-a-Camp?
- Can I join Bake-a-Camp is the month has already started?
- Do I need to sign up for Bake-a-Camp if I already have a Baketivity subscription?
- Can I buy both boxes for both months of Bake-a-Camp?
- Is there just 1 Bake-a-Camp box?
- What's in my Bake-a-Camp box?
Uncategorized
- Were gluten-free, is there a box for us?
- We have allergies, can we taste our Baketivity treats?
- Which ages will enjoy the Baketivity lessons and games?
- I signed up for a subscription, can I pick my boxes?
- Can I get specialty boxes in my subscription?
- Are Baketivity ingredients kosher?
- What is your cancelation policy?
- What is my kit's expiration date?
- My kit is missing a recipe card. How can I get one?
- I just brought a Baketivity kit/subscription. What will I get?
- What is your return policy?
- What ages is Baketivity recommended for?
- I never received my kit!
- My child has allergies. Do you have any alternative kits?
- How can I buy a single kit? (Not a subscription)
- Are the baking tools dishwasher safe?
- Are Baketivity kits nut-free?
- Do you have gluten-free kits?
- Are Baketivity's ingredients natural?
- My ingredients are hard. What happened?
- Are the baking tools BPA free?
- Do you offer gift cards?
- Do you accept school orders?
- What language is the recipe and education activity written in?