All FAQs
General
- Were gluten-free, is there a box for us?
- We have allergies, can we taste our Baketivity treats?
- Which ages will enjoy the Baketivity lessons and games?
- I signed up for a subscription, can I pick my boxes?
- Can I get specialty boxes in my subscription?
- Are Baketivity ingredients kosher?
- What is your cancelation policy?
- What is my kit's expiration date?
- My kit is missing a recipe card. How can I get one?
- I just brought a Baketivity kit/subscription. What will I get?
- What is your return policy?
- What ages is Baketivity recommended for?
- I never received my kit!
- My child has allergies. Do you have any alternative kits?
- How can I buy a single kit? (Not a subscription)
- Are the baking tools dishwasher safe?
- Are Baketivity kits nut-free?
- Do you have gluten-free kits?
- Are Baketivity's ingredients natural?
- My ingredients are hard. What happened?
- Are the baking tools BPA free?
- Do you offer gift cards?
- Do you accept school orders?
- What language is the recipe and education activity written in?
Subscriptions
- How do I cancel my subscription?
- When will my kit be shipped?
- I just brought a Baketivity kit/subscription. What will I get?
- How can I gift Baketivity?
- How can I let the lucky recipient of a Baketivity subscription know about their gift?
- Can I change the start date of my subscription?
- When is the cut-off date to get this moths kit?
- How much does a subscription cost?
- How can I extend my subscription?
- Can I choose which boxes to receive when I subscribe?
- Can I add a parent's email address to a subscription?
- Can I add a parent's email address to a subscription?
- When will I be billed for my subscription plan?
- I just ordered a subscription plan. Why does it say that it will only ship in a month?
- Why should I sign up for a subscription, as opposed to ordering single kits?
- How do I cancel my subscription?
Gift Subscriptions
- How can I gift Baketivity?
- How can I let the lucky recipient of a Baketivity subscription know about their gift?
- If I'm gifting Baketivity, whose name will be on the shipping box?
- Can I add a parent's email address to a subscription?
- Do you have cards to include with the gift box?
- Do you offer gift wrapping?
Shipping
- Where does Baketivity ship to?
- When will my order be shipped?
- How can I know whether my order shipped?
- I ordered a single kit. When will it ship?
- Does Baketivity ship bulk orders to countries other than the U.S. or Canada?
- Can I change the address for the kits during my plan?
- I order a kit over the weekend. When will it ship?
Bake-a-Camp
- Do I have to stick to Bake-a-Camps schedule?
- What happens if I can't make it to the live classes?
- Whats the difference between a Baketivity box and a Bake-a-Camp box?
- Will the July box and the August box be similar?
- Besides for learning new baking skills, what do I gain from Bake-a-Camp?
- Can I join Bake-a-Camp is the month has already started?
- Do I need to sign up for Bake-a-Camp if I already have a Baketivity subscription?
- Can I buy both boxes for both months of Bake-a-Camp?
- Is there just 1 Bake-a-Camp box?
- What's in my Bake-a-Camp box?